It’s intended to assist you, as well, in helping your frontline staff refine their own time-management skills, in making their jobs easier, and in making them more productive. Even more, it will help you to apply the skills you learn to your life outside the workplace—to your home, your relationships with family and
friends—in short, to your life in general.This sub-theme—that these skills go beyond your own job—will be evident throughout the book. It’s interwoven into the content through examples from ordinary life and from the kinds of jobs done by your staff.




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